For Editors¶

How to use the extension from the perspective of an editor.

FAQ¶

Change payment method for booking¶

Delete any existing invoice PDF
Change payment method in backend, remove payment reference
Remove cleared date, export date
KEEP any existing invoice number

How can a PDF invoice be corrected?¶

The invoice record can be edited in the backend as you wish. Make sure that you leave the invoice number unchanged!

To create a new PDF invoice based on the data in the data set, proceed as follows:

Delete the referenced PDF invoice in the data set.
Save and close the invoice record
In the conference module in the accounting management, use the link to create the new invoice
The new invoice can then be downloaded directly in the Conference module. At the same time, it is also downloadable for the customer in the booking overview

The credit card payment failed, how can the payment method be changed?¶

The customer can choose another payment method directly after the failed payment, or do this later in the booking overview.

Error Codes¶

ERR:100¶

Reason: The person just added is already sponsored by somebody else in the current conference and can therefore not be sponsored (again) by the user.

Suggestion: Look into the attendance record that was tried be added and check who is sponsoring it currently.

ERR:101¶

Reason: The person just added has already booked for the current conference and can therefore not be sponsored by the user.

Suggestion: Look into the attendance record that was tried be added and check what has been booked by the person.

ERR:102¶

Reason: The payment action has been called with some invalid invoice uid.

Suggestion: Question the user about the used link and try to find out what happened to the invoice record.